Every year in Scotland, countless drivers involved in accidents that weren't their fault face the challenge of keeping their damaged vehicles safe while they sort out insurance claims and repairs. Secure vehicle storage after a non-fault accident in Scotland is crucial for protecting your car, the evidence you need, and your peace of mind. In this guide, you'll learn why professional storage is so important, how Vehicle Accident Solutions provides fast, free, and easy vehicle holding, what to expect while your car is stored, how to get replacement transport, your rights with your insurance, the advantages of having an expert accident management partner, and clear answers to common storage questions. By the end, you'll know exactly how to keep your car secure and your claim moving forward after an accident in Scotland that wasn't your fault.
Secure vehicle storage is a vital step after an accident that wasn't your fault because it preserves evidence of the collision, prevents further damage, and helps ensure your insurance claim proceeds smoothly. By leaving your car at a monitored facility, you guarantee that photographic evidence, details of the damage, and any mechanical issues remain intact for assessors to accurately determine liability. This protection also shields your vehicle from opportunistic vandalism or damage caused by the weather, which could complicate getting approval for repairs. Knowing your vehicle is in a controlled environment offers much-needed reassurance during a stressful time and sets the stage for a swift resolution of your claim and prompt repair scheduling.
Secure storage facilities use surveillance and controlled access to maintain an environment where nothing can be tampered with. Constant video monitoring records any activity around your vehicle, and strict entry procedures prevent unauthorised interference. These measures protect against minor damage like door dings, preserve fragments of broken glass, and keep fluid leaks contained – all key pieces of evidence needed to prove fault and secure full compensation from the insurer.
Leaving a damaged car on the roadside or in an unsecured car park exposes it to further damage from passing traffic, the risk of theft of loose parts, and corrosion from the elements. Without documented evidence of the original impact, insurers might dispute the cost of repairs or offer lower settlements, which could delay your recovery and potentially lead to unexpected expenses.
Knowing your vehicle is safely behind secure gates, under CCTV surveillance, and protected from the weather in covered bays allows you to concentrate on arranging repairs and replacement transport, rather than worrying about additional dents or missing parts. This practical reassurance helps you maintain your daily routine while your claim is being processed.
Vehicle Accident Solutions offers a completely free secure storage solution for drivers involved in non-fault accidents by managing the recovery, storage, and recovery of costs from the responsible insurer on your behalf. Their integrated accident management process means you pay nothing upfront while your vehicle is kept safe until repairs are completed or a write-off decision is made.
The journey from the scene of the accident to our secure facility follows these clear steps:
You report the incident and receive immediate advice on safety and how to gather evidence.
A GPS-tracked recovery vehicle collects your damaged car and transports it under professional care.
Upon arrival at a monitored storage site, the vehicle is digitally checked in, and its condition is recorded with photographs.
We begin liaising with the insurer to start the process of recovering costs while your car awaits repair scheduling or a write-off assessment.
Drivers who are not at fault benefit from a credit-hire arrangement: Vehicle Accident Solutions bills the at-fault party’s insurer directly for storage, recovery, and replacement vehicle costs. This means you face no financial burden, and it helps to speed up payments for holding fees from the insurer.
Before detailing each feature, we'll explain how these controls help keep your vehicle safe.
24/7 CCTV Monitoring by trained security personnel: This deters theft and vandalism, ensuring constant vigilance.
Gated Site with Access Control: This ensures that only authorised staff can access the area where stored vehicles are kept, preventing unauthorised entry.
Weatherproof Shelters with overhead covers and side panels: These protect your car's paintwork and interior fittings from the elements.
Digital Condition Reports capturing high-resolution images: These document the vehicle’s condition before storage, providing a clear record of pre-existing damage.
Once your car is in storage, you can expect clear timelines, coordinated repair planning, and transparent updates on its condition. You'll be able to track your vehicle's status, know how long it will be stored, and understand what happens if the decision is made to write off the vehicle rather than repair it.
Your vehicle can be stored securely free of charge for up to 14 days, giving insurers enough time to assess liability and arrange repairs. If more time is needed, an extended period of up to 30 days can be approved, subject to insurer agreement.
Once your insurer approves the repair work, the storage facility will coordinate directly with the approved garages to schedule the vehicle's handover. At the same time, a like-for-like replacement vehicle will be arranged so you can continue to travel without interruption.
If the assessment concludes that the cost of repairing your vehicle exceeds its market value, it will remain in secure storage until arrangements are made for its salvage or disposal. During this time, Vehicle Accident Solutions will continue to manage communication with the insurer, ensuring a smooth transition from storage to the final settlement of your claim.
Drivers who are not at fault can get access to replacement transport immediately, helping you maintain your daily routines and minimising disruption. The replacement cars provided will match the class and specifications of your own vehicle and will be delivered quickly once your eligibility is confirmed.
A like-for-like vehicle will be the same make, model class, and have similar essential features to your own car, offering comparable comfort, performance, and safety systems. This ensures that switching from your damaged car to a courtesy vehicle involves minimal adjustment.
Delivery times depend on the type of vehicle and its availability. Standard hatchbacks are often delivered within 24 hours, estates or SUVs within 48 hours, and executive saloons within 72 hours. Our network of regional distribution hubs across Scotland ensures prompt access for drivers in both urban and rural areas.
To be eligible, you'll need confirmation of your non-fault status from the at-fault insurer, a valid driving licence, and proof of ongoing insurance. Once these requirements are met, booking a replacement vehicle can proceed without any further steps.
Under Scottish road traffic law, drivers who are not at fault are entitled to have their recovery, storage, and replacement vehicle costs covered by the at-fault party’s insurer. Understanding these rights allows you to claim full compensation without any confusion.
The insurer of the at-fault party is responsible for all reasonable recovery and storage fees. Vehicle Accident Solutions bills insurers directly, meaning you won't incur any upfront costs or administrative hassle.
An independent accident management company simplifies communication with insurers, arranges like-for-like replacement vehicles, and secures priority scheduling at approved repair centres. This specialist coordination often leads to faster claim settlements and reduces the risk of disputes with insurers.
First, you report the incident details to your insurer or the at-fault party’s insurer. Once liability is confirmed, you can hand over the claim handling to experts who will arrange vehicle recovery, storage, and a replacement vehicle. Finally, the repair or write-off process will be managed on your behalf, concluding with a full settlement.
Vehicle Accident Solutions offers a combination of rapid response, expert recovery, and personalised support to provide a complete accident management service. Our reputation for reliability and transparency means you can get back to your life with minimal stress.
Our emergency call handlers are available around the clock. As soon as you report an accident, a tracked recovery unit is dispatched immediately. Your car is collected, its condition is digitally recorded, and it's placed in a secure facility staffed by trained security personnel, ensuring constant oversight.
Clients frequently commend the professionalism of our recovery crews, the detailed condition reports taken when vehicles are stored, and the smooth delivery of replacement cars. Many have reported that storing their vehicle in a monitored environment helped to speed up claim approvals and reduced their anxiety while waiting for repairs.
By acting as your authorised representative, Vehicle Accident Solutions communicates claim details, provides digital evidence, and handles invoices for cost recovery. This direct liaison minimises administrative delays and ensures that insurers settle storage and replacement vehicle costs promptly.
While every situation is unique, common concerns typically relate to how long a vehicle can be stored, insurance coverage, replacement vehicles, liability for further damage, and how quickly recovery can happen. The following sections address these key issues.
Vehicles can be kept in secure storage at no cost for up to 14 days while liability is established and repair plans are finalised. If additional storage is required, an extension of up to 30 days can be granted with insurer approval, ensuring continuity if repair scheduling takes longer.
The insurer of the at-fault party is responsible for all reasonable storage and recovery costs. You will not have to pay any charges during the free period, and you avoid making a claim on your own policy, which protects your no-claims bonus.
Replacement cars are available to drivers who are not at fault immediately after their eligibility is confirmed. This service ensures you maintain your mobility, with vehicles delivered to your home or workplace and collected once your own car is returned from repair or removed after being written off.
Stored vehicles are protected by comprehensive insurance policies and on-site security measures. In the unlikely event of further damage while in storage, our trained staff will file incident reports, and insurers will process any necessary additional repairs.
Recovery and storage can be arranged within hours of your initial call. Immediate dispatch from our regional hubs across Scotland ensures your car is safely removed from the roadside and taken to a secure facility without unnecessary delay.
Vehicle Accident Solutions transforms the experience for drivers involved in non-fault accidents by offering free secure storage, rapid vehicle recovery, and dedicated claims management. Our expert team handles every detail – from preserving crucial evidence to arranging like-for-like replacement transport – so you can focus on getting back to your normal life. Trust a service that secures your vehicle, supports your insurance claim, and provides complete peace of mind throughout your recovery. Contact Vehicle Accident Solutions today for fast, hassle-free support after your non-fault accident in Scotland.
Feature
Description
Benefit
24/7 CCTV Monitoring
Continuous video surveillance by trained security staff
Prevents theft and vandalism
Gated Site with Access Control
Restricted entry only to authorised personnel via secure gates
Ensures only approved access to vehicles
Weatherproof Shelters
Covered parking bays with roof and side protection
Guards against wind, rain, and hail
GPS-Tracked Recovery Vehicles
Towingunits equipped with real-time tracking
Guarantees prompt and reliable vehicle collection
Vehicle Type
Delivery Time
Coverage Period
Standard Hatchback
Within 24 hours
Full claim period
Estate or SUV
Within 48 hours
As required by driver needs
Executive Saloon
Within 72 hours
For premium policyholders