Non-fault accident? Keep moving with a like-for-like replacement.

Credit Hire Explained

  • Scotland-wide credit hire support (Glasgow • Edinburgh • Ayrshire • Paisley)

  • Fast delivery once approved & available (often ~24h)

  • We liaise with insurers; you keep your time free

  • Recovery & secure storage if your car isn’t driveable

  • Keep your no-claims (non-fault incidents)

  • No upfront cost* for eligible drivers

For non-fault road accidents only — not breakdowns, warranty or routine servicing.

MINI ELIGIBILITY CHECK

Credit hire is a like-for-like replacement vehicle supplied to non-fault drivers while their own car is off the road. You keep your routine, vehicle class and comfort while repairs or a settlement are arranged.

How Credit Hire Works (4 Steps)

1) Quick check

Tell us what happened and where you are.

2) Eligibility & approval

We confirm non-fault status and required documents.

3) Delivery

A like-for-like replacement is delivered to your home or work (once approved & available).

4) Repairs & return

When your car is repaired or settled, we collect the hire vehicle.

Who Qualifies?

You’re likely eligible if:

  • The accident wasn’t your fault and you’re fully insured

  • You have the other party’s details (or liability is clear)

  • You’re in Scotland (Glasgow, Edinburgh, Ayrshire, Paisley & nearby)

  • Your vehicle is undriveable or you reasonably need a car while off the road

What We’ll Need (Documents)

You’re likely eligible if:

  • Driving licence (photo card)

  • Proof of insurance / policy details

  • Incident details (date, location, third-party info)

  • Proof of address (recent utility/bank)

  • Any reference numbers (insurer or police, if applicable)

Delivery Times & Vehicle Types

Once approved & available, delivery is often ~24 hours. We aim to supply a like-for-like vehicle (e.g., hatchback, saloon, SUV, auto, EV) so you’re not left compromising.

Recovery & Storage (If Not Driveable)

If your car isn’t safe to drive, we’ll recover it and arrange secure storage before credit hire delivery.

Costs — Who Pays?

For non-fault incidents, credit hire costs are normally recovered from the at-fault insurer once liability is accepted. There’s no upfront cost* for eligible drivers.

* No upfront cost applies where you are not at fault, eligibility is confirmed, and recovery is sought from the at-fault insurer. Delivery times depend on approval & availability.

Frequently Asked Questions

Quick Answers for Your Accident Claims and Concerns

How fast can you deliver

Usually within ~24 hours once eligibility is confirmed.

What will it cost me?

No cost if you’re not at fault. We recover costs from the at-fault insurer.

Do you handle breakdowns or warranty cars?

No. We only help after non-fault road accidents — not breakdowns, warranty or routine servicing.

What vehicles can you supply?

We aim for like-for-like: cars, vans, taxis, motorcycles and commercial vehicles.

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Company Registration: SC608547

ICO: 00011049589