HOW IT WORKS
How It Works (3 Simple Steps)
Step 1 — Call Stephen
Tell us what happened, where you are, and how we can help. We’ll outline your options right away.
Step 2 — Quick checks (2–3 minutes)
Non-fault status
Fully insured
Drivable or needs recovery
Location (city/area or road & junction)
Best number for updates
Step 3 — We arrange support
Replacement vehicle after accident (like-for-like where appropriate)
Accident recovery & secure storage
Repair liaison with trusted partners
Accident claims
Replacement provided where liability is on the other party and cover is valid.
Mini Eligibility Check
You’re a good fit if:
The accident wasn’t your fault
You’re fully insured
The accident happened in Scotland
You need a like-for-like hire vehicle and support
We’re not right for:
Breakdowns / warranty issues
Routine repairs or servicing
Fault-at-fault claims
WHAT YOU GET
Like-for-like replacement vehicle
We handle insurers & paperwork
Delivery in ~24 hours to your home or work
Quality repairs via trusted partners (3-year paintwork guarantee)
Roadside recovery if your car isn’t driveable
No upfront cost if not at fault and no impact on your no-claims
Frequently Asked Questions
Quick Answers for Your Accident Claims and Concerns
How fast can you deliver
Usually within ~24 hours once eligibility is confirmed.
What will it cost me?
No cost if you’re not at fault. We recover costs from the at-fault insurer.
Do you handle breakdowns or warranty cars?
No. We only help after non-fault road accidents — not breakdowns, warranty or routine servicing.
What vehicles can you supply?
We aim for like-for-like: cars, vans, taxis, motorcycles and commercial vehicles.
